Saturday, July 12, 2008

GE Healthcare Enhances Service Capabilities To Address Continued Growth Of Compact Ultrasound Systems

GE Healthcare announced that its LOGIQ e compact ultrasound users are embracing a new service that allows them to connect their ultrasound systems, via secure broadband connection, to the technical support and clinical applications experts at GE's LiveAssist Center. This innovative digital connectivity, called InSite ExC, provides customers with "real time" remote resolution of service and applications events.

"Fast response is especially important to our LOGIQ e customers," said Ann Marie Lubert, GE Healthcare's General Manager of Ultrasound Americas Services, noting that the devices are used primarily in such settings as emergency departments, surgical suites, anesthesiology, cardiology and private physicians' offices. "At these sites, backup equipment may not be readily available. So remaining operational is absolutely critical."

source: GE Healthcare

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